Refund policy

At Rajvithi, we want you to love every product you purchase from us. However, if something isn’t quite right, we’re here to make it right. Our 7-day return and exchange policy ensures a smooth and worry-free shopping experience for you.

Eligibility for Return or Exchange

• You can request a return or exchange within 7 days of receiving your order.

• The product must be unused, unwashed, and in its original packaging with all tags and labels intact.

• Items that show signs of wear, damage, or alteration will not be eligible for return or exchange.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for returns or exchanges (e.g., innerwear, accessories, or custom-made products). Please refer to the product page for specific details.

How to Initiate a Return or Exchange

1. Contact our support team at support@rajvithi.com or via WhatsApp within 7 days of delivery.

2. Provide your order number and the reason for return or exchange.

3. Once approved, our team will guide you through the quick and easy return pickup process.

Refunds

• Once we receive and inspect your returned item, your refund will be processed within 3–7 business days.

• Refunds will be issued to your original mode of payment.

Exchanges

• If you wish to exchange your item for a different size, color, or style, we’ll be happy to arrange that at no additional cost.

No Convenience Fees

We believe in transparent service — that’s why Rajvithi never charges convenience fees for returns or exchanges.

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💫 Our Promise

Your satisfaction is our priority. At Rajvithi, every return and exchange is handled with care, respect, and ease — because your shopping experience should always be as beautiful as our products.